Privacy policy

The Simatta Bijoux website belongs to Simatta Bijoux, which is the controller of your personal data.

We have adopted this privacy policy, which sets out how we process the information collected by Simatta Bijoux and explains why we need to collect certain personal data about you. You should therefore read this privacy policy before using the Simatta Bijoux website.

We take care of your personal data and are committed to keeping it confidential and secure.

Personal information we collect:

When you visit Simatta Bijoux, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site and how you interact with the Site. We call this automatically collected information “Device Information”. We may also collect the personal data you provide to us (including, but not limited to, last name, first name, address, payment information, etc.) when you register, in order to fulfil the agreement.

Why do we process your data?

Our top priority is the security of customer data and, as such, we only process minimal user data, to the extent strictly necessary to maintain the website. Automatically collected information is used to identify potential cases of abuse, distinguish visitors from bots, measure website traffic and the effectiveness of our advertising.

You can visit the website without telling us who you are or revealing any information that would allow anyone to identify you as a specific, identifiable individual. If, however, you wish to use certain features of the website, receive our newsletter or provide other information by filling in a form, you may provide us with personal data such as your email, first name, last name, city of residence, organization or phone number. You may choose not to provide us with your personal data, but you may then not be able to use certain features of the website. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are unsure which information is mandatory are invited to contact us at contact@simattabijoux.com.

Audience measurement:

We measure website traffic with our own tool, hosted on our server and without cookies. It records the IP address, the type of device and browser, the approximate city and country, the pages viewed, where the visit came from (search engine, advertising, social network…) and the products added to the cart. This information is used to count visits, filter out bots and improve the website. It is kept for 6 months, then deleted.

Service providers and tools used:

To run the shop, we use service providers that process some of your data on our behalf, only for the purposes described in this policy: website hosting, payment, delivery, sending emails, audience measurement and advertising, data storage and backup, as well as analysis and assistance tools, including artificial intelligence tools. The latter help us analyze how the website works, traffic and orders, prepare our decisions and follow up on your orders. They may have access to order data (name, contact details, order content, delivery) and browsing data. We configure them so that your data is not used to train their artificial intelligence models.

Some of these providers are located outside the European Union, in particular in the United States. These transfers rely on the safeguards provided by the GDPR (an adequacy decision of the European Commission, such as the EU–US Data Privacy Framework, or standard contractual clauses).

You can object to this processing or request the deletion of your data by writing to contact@simattabijoux.com.

Your rights:

If you are a European resident, you have the following rights regarding your personal data:

The right to be informed.

The right of access.

The right to rectification.

The right to erasure.

The right to restrict processing.

The right to data portability.

The right to object.

Rights relating to automated decision-making and profiling.

If you wish to exercise these rights, please contact us using the details below.

In addition, if you are a European resident, please note that we process your information to perform the contracts we may have with you (for example, if you place an order through the website), or to pursue the legitimate business interests listed above. Please also note that your information may be transferred outside Europe, including to Canada and the United States.

Links to other websites:

Our website may contain links to other websites that we do not own or control. Please note that we are not responsible for the privacy practices of these other websites or third parties. We encourage you to be careful when you leave our website and to read the privacy statements of each website that may collect personal information.

Information security:

We secure the information you provide on computer servers in a controlled, secure environment, protected against unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal data under our control and custody. However, no data transmission over the Internet or a wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, for example to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request.

Contact details:

If you would like to contact us to better understand this policy, or about any question relating to individual rights and your personal information, you can send an email to contact@simattabijoux.com.