Shipping

Each Simatta piece is carefully prepared and shipped in its gift box, with a tracking number sent by email as soon as it ships.

Shipping costs

• France: free shipping, to your home or a pickup point
• Europe: free shipping, to your home or a pickup point
• Rest of the world: €35

Delivery times

Indicative times in business days, from order confirmation:

• France: 3 to 6 days
• Europe: 3 to 9 days
• Rest of the world: 3 to 19 days

Pieces in stock ship faster. An estimated delivery date is shown on each product page before you order. Solid gold pieces are made to order: allow 2 to 3 weeks.

Customs

For deliveries outside the European Union, customs duties or local taxes may be charged by the destination country; they are payable by the recipient.

Returns

You have 30 days after receipt for an exchange or a refund. See our Returns and refunds page.

Any questions?

Our customer service is available 7 days a week: contact us or write to contact@simattabijoux.com.